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When we need systems in company

May 08, 2017

"I want the processes in my company to be based on systems", "I want my processes to be automated" - these are sentences that company owners and managers often say.

What do they mean by these sentences?

Processes

Before a company decides to systematize its business processes, it must first improve its processes and make them more efficient. Management often introduces systems into its processes in the hope that they will automatically solve existing problems. However, it soon discovers that for a system to be effective, the processes that a system is designed to manage must be efficient and carefully planned. The process is effective if it is:

  • Transparent
  • Replicable
  • Documented
  • Supported by tools
  • Easily accessible

Systems

Structured and sophisticated processes allow a company to implement systems that help manage processes with greater accuracy, speed and simplicity. It is a common perception that an ERP system is capable of automating all business processes and that it does not require other types of systems, but in reality, only the combination and unity of the systems mentioned below can enable process automation:

Systems-Eng.jpeg
  • Core Business Systems - Company and industry-specific systems (e.g. banking, medical, distribution, etc.).
  • ERP (Enterprise Resource Planning) - Accounting for all types of financial operations.
  • HCM (Human Capital Management) - All the company's HR data are stored and managed in this system, and it serves as an internal HR portal for the organization.
  • CRM (Customer Relationship Management) - system for storing and managing customer data.
  • BI (Business Intelligence) - reporting and analysis tools for all types of systems.